thoughts

noun (θɔːt)

SEARING, WORLD ALTERING, IDEA CAPSULES THAT FLY ACROSS THE CONSCIOUSNESS

Step out of the darkness

I’ve written before about the importance of understanding your customer and the fact that a startling number of people run businesses and organisations without taking the time to do so. The reality is that humans in general often prefer to focus on the broadcasting side of communication rather than the listening side.

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