Whickham Pharmacy

Client: Whickham Pharmacy, close to Newcastle, is a forward thinking pharmacy that has ambitious plans for the provision of pharmaceutical healthcare in the community.

Services provided: Team research, insight, mentoring, coaching, team development, team coaching, brand creation, visual identity, verbal identity, project co-ordination, contractor tendering and relations, art direction and environmental graphics, interior layout and design consultancy, marketing collateral design and writing, ongoing strategic and tactical involvement. Check out the stairwell graphic in the 360 tour below. Pretty pleased with that one.

Impact: It’s early days for this one as we write but expansion space is allowing a strong growth trend to continue with 3 month growth now accelerating significantly past the 12 month trend. Good times.


Lee is just writting something suitable. :)’

Lee Middleton, Operations Director, Burdon Pharmacy Group

Mark and Lee found DOSE via a recommendation from one of the IT providers in the pharmacy industry and it was clear we were going to work well together. A not so quick visit to Newcastle and we had the measure of the ambition. A relocation from an existing unit to a new one, a significant upgrade and a rebrand to signal that to the market. The challenge was unlocking how to fit a pharmacy into a two floor, ex-Indian restaurant, ex-mortuary. On a hill. With some very old, very thick stone walls.

Another visit later and we’d done it. A leap of creative faith and a few pivots around the space and a good fit was settled on. A complex build involving architects, builders, shopfitters and such saw us helping with project management and collaborating with BAPTT on the fit out design. Turning the environment into a branded space with our graphics was the topping off of a great project that has unlocked the growth potential in the location and provided four consultation rooms to facilitate expansion of professional practice.

We are now working our second project with our Friends on the East Coast and enjoying that too.

Visit the Whickham Pharmacy website