AWARD WINNING
BUSINESS CREATION AND TRANSFORMATION
FOR PHARMACIES

AWARD WINNING
bUSINESS CREATION AND TRANSFORMATION
FOR PHARMACIES

BUILDING VALUE FOR PATIENTS AND OWNERS

We help pharmacy owners solve their biggest problems. Big problems tend to be complex and hard to see. They involve a range of interconnecting parts. Having operated a multi-award winning pharmacy company ourselves in the past, we know what it takes. We don’t work on one or two parts of the problem. We work with you on all of them at the same time helping to create successful business models and platforms.

In that last few years we’ve helped our clients in different ways.

  • We’ve helped one client grow their turnover by ~400% through a full transformation partnership.
  • We’ve helped another client win the Pharmacy Design Of The Year Award 2022 with the Future Pharmacy Concept we designed for them.
  • We’ve helped yet another client grow from 8 to over 25 pharmacies with strong brand architecture and a solid digital presence.

We HELP LEADERS AND SEEKERS DO THEIR BEST LEADING AND SEEKING.

WE HELP PIONEERS GO PIONEERING, creators be creative and future bringers bring the future.

WE ARE Dream catchers, VISION AMPLIFIERS, idea catalysers and world builders.

HOW WE HELP SOLVE BIG PROBLEMS

ONE TO ONE

Working with your experience as a healthcare leader we help you move towards deeper fulfilment as a person whose work involves caring for others. 
 
In healthcare we all face challenges that ask a great deal of us. Our support helps with the practical work of running your business and supports you in wider relationship with your life to help you find a way that makes sense.

BUSINESS CREATION

Those moments of creation when your big idea for a new healthcare business comes up are exciting and life changing. 
 
Our business creation work helps healthcare leaders to conceive of, plan, shape and build experiences that provide what patients need and want as well as the platforms that can deliver them. If you are starting a start up in the pharmacy space start here.

BUSINESS TRANSFORMATION

Everything that stands still gets washed away by change. Your experience as a healthcare leader tells you that already. 
 
The world will carry on without you if you don’t adapt to changing patient needs. 
 
Our business transformation work helps you orientate with where you are now, what the future looks like and then helps you get there. 

We occasionally work on standalone projects that relate to one specific area or a cluster or areas where we can't resist what you are doing and are compelled by who you are. This might include brand strategy and identity, interior concept design, book design etc. If you have something exciting going on and want to talk it through get in touch.

The long read & the short game

We also write books about pharmacy to educate pharmacists and to educate the public about pharmacists. Oh and there are the card games because they needed to exist. 

Visit our shop and bag yourself a book to explore topics in more detail or a card game to while away the hours.

Our deepest thoughts

Course corrections

If we can’t course correct how could we help others do it? I work with some great people. Real stars. Leading lights. Who set the sky on fire. But none of us get everything right. We are all fallible. Despite that. These humans who are set alight. Do have a tendency. To absorb others.

Worn out clothes

When something wears out do you replace it? In Summer 2019 I took a big step. I followed a life long passion. I went to climb some big hills. Not the biggest but big enough for me. The European Alps. Specifically Gran Paradiso. And then Mont Blanc. I was silly fit and daft strong. I like to prepare.

Where do you live?

A simple question. Often asked. When first we meet. With new people.
Friends, colleagues, strangers. One of our favourites. Alongside ‘What do you do?’ But that’s another story. So, where do you live? There can be more to this.

What to do.

How do we choose what to do? Asking good questions is a skill. In fact it’s a wonderful skill. Some might say better than having the answers. Answers are a kind of ending. They are full of finalities. Questions are a kind of beginning. They are full of possibilities.

About Dose

OUR TOOLS ARE AWARENESS, EXPERIENCE, INSIGHT AND DESIGN.

OUR METHODS ARE CONVERSATION, PROJECTS AND PARTNERSHIPS.

We wrap around you, get to know you and help you get where only you are going.

As a team we cover a lot of ground. We understand healthcare, data, strategy, brand, design, creativity, marketing, economics, operations, sustainability, finance, experience and being the one with the ideas. It can feel pretty lonely having ideas. It doesn’t have to be.

The real magic happens when, together, we connect the dots. When we bring everything we have to bear. You and us. When we combine creative thinking with analytical thinking, navigating the twists and turns of understanding ourselves, our work and aligning it with the world.

This kind of approach isn’t for the faint of heart. It’s dynamic, fluid and creative. It takes courage to shoot for the stars. We work on a spectrum between creativity and stability. Starting with what’s new and building something that works. Sometimes over weeks, sometimes over years. If you want to make something just a little better then we probably aren’t the right people for you. If you want to try and create something never seen before, to really push the boundaries, then we might get on. 

Don’t ask us what packages we do. We don’t do them. You are unique so our work with you will be just as unique. We don’t work with solutions because solutions are looking for problems. We work with ideas because ideas are opportunities. You can’t package ideas.

We are a small team with a lot of clout and we like to work with people that inspire us as much as we do them. We know when a project is good for us because we get excited. Things begin tingling. If, when we talk, you feel the same then perhaps we might be good for each other. If we don’t talk we’ll never know.

We’ve worked with solopreneurs, independent business owners, regional companies, national corporates commanding £100m plus revenues, pharmaceutical manufacturers, local organisations representing grass roots practitioners, national representative bodies who negotiate directly with the government and global organisations. If that sort of stuff impresses you give us a shout for a list.

Our founder and managing director, Gavin Birchall, is a pharmacist, strategist, designer, seeker and doer and ties everything together through experience.

Learn more about Gavin.

When you are ready to go, get in touch and let’s see if we are to be part of your life. Working alongside people who spend a lot of their time doing this kind of thing can help you find the will, energy and momentum to make it all real. Speak soon.